The CRM that texts
like your customers do
Emails wait. Texts get answered. Yet almost every CRM treats SMS as someone else’s product — a third-party integration with its own bill and its own inbox. PipeBase makes texting a first-class channel next to email and calls.
No credit card required. $99/month flat, unlimited users.
The short answer
PipeBase is a CRM with native two-way SMS included in its flat $99/month price: text any contact from their record, see replies in the same timeline as emails and calls, and put SMS steps inside automated sequences. Most major CRMs have no native texting — Pipedrive, monday CRM, and Copper all require third-party tools, HubSpot needs a separate SMS add-on, and Zoho gates native SMS to its top tier.
Texting where the deal lives
Two-way SMS threads
Send and receive texts on the contact record. The whole conversation stays with the deal, not on someone’s phone.
SMS in sequences
Automate text touches between emails and calls — the channel mix that actually gets responses.
Instant follow-up
Fire a text right after a call or a signed contract while attention is hot.
Whole-team visibility
Any teammate can pick up the thread — no “check my phone” handoffs, no lost context.
Reminders that land
Appointment and follow-up texts cut no-shows in a way email reminders never match.
SMS in your reporting
Text activity shows up in the same activity and pipeline reports as everything else.
The SMS gap in mainstream CRMs
Texting is the highest-response channel in sales, and the least supported one in CRM-land: Pipedrive has no native SMS (its own marketplace points you to Salesmsg or Twilio), monday CRM and Copper require third-party providers, HubSpot sells SMS through a Marketing Hub add-on, Close bills texts on usage, and Zoho reserves native SMS for its $52/user Ultimate tier.
The practical result: teams pay $20–$50/month for a texting tool, plus usage — and the texts live outside the CRM, invisible to reporting and to the rest of the team. PipeBase includes SMS in the flat rate and keeps every thread on the record.
Text like a professional, not a spammer
SMS works because it is personal — which means volume discipline and clean opt-outs matter. PipeBase tracks consent per contact and honors unsubscribes automatically, so your number stays healthy and your messages stay welcome.