The CRM with calling
actually built in
Most CRMs make you bolt on a dialer: a second subscription, per-minute charges, and calls that never quite log themselves. PipeBase puts the phone inside the CRM — click any contact to call, and the recording, notes, and follow-up land on the deal automatically.
No credit card required. $99/month flat, unlimited users.
The short answer
PipeBase is a CRM with native calling included in its flat $99/month price: click-to-call from any contact or deal, automatic call logging, call recording, and voicemail transcription. There is no separate dialer subscription and no per-user fee — unlimited users are included. Among major CRMs, calling is otherwise a paid add-on (Salesforce, Zoho), usage-billed (Close, ~$0.02/min), minute-capped (HubSpot), or missing entirely (monday CRM).
Everything a sales call needs
Included at every plan size — no add-on catalog, no minute caps to watch.
Click-to-call
Dial any contact from their record or the pipeline. No app switching, no copying numbers.
Call recording
Calls record automatically and attach to the contact and deal, so context never lives in one rep’s memory.
Voicemail transcription
Voicemails arrive as searchable text next to the audio — triage without listening.
Automatic logging
Every call stamps the timeline with duration and outcome. Reps stop typing what the system already knows.
Calls inside sequences
Mix call steps with email and SMS in automated sequences so follow-up cadence runs itself.
Call reporting
Volume, connect rates, and outcomes by rep and by pipeline stage — in the same reports as your revenue.
What “built-in calling” costs everywhere else
Salesforce’s native dialer is a paid add-on ($5/user/month inbound plus $25/user/month outbound plus $15 per 1,000 minutes) that Salesforce itself has put in maintenance mode; most teams end up on third-party dialers at $50–$150 per user per month. Zoho requires the separate Zoho Voice product. monday CRM has no dialer at all — teams add Kixie, JustCall, or Aircall on top of every seat.
Close is the one CRM famous for calling, and it is genuinely good — but every minute is usage-billed (~$0.02/minute outbound, accruing even while the dialer rings), phone numbers cost extra, and the tier with its Power Dialer runs $99 per user per month. HubSpot includes calling but caps it: 500 minutes a month on Starter, 3,000 on Professional.
PipeBase’s approach: calling is part of the CRM, covered by the flat $99/month price, for every user you add. A call-heavy month doesn’t change your bill.
Why calling belongs in the CRM
When the phone lives outside the CRM, data dies in the gap: calls go unlogged, recordings sit in another tool, and pipeline reviews run on memory instead of record. Reps waste time reconstructing what happened; managers coach blind.
With the phone inside the record, every conversation becomes queryable history — what was said, when, by whom, and what happened next. That history is what makes forecasting honest and handoffs painless.