The small business CRM
that replaces the whole stack

Most small teams run a CRM plus a dialer plus a texting app plus an e-sign tool — four bills, four logins, nothing talking to each other. PipeBase is all of it in one place, for $99/month flat with unlimited users.

No credit card. Most teams are live in under two hours.

The short answer

A small business CRM should do three things: never let a lead slip, log every call, text, and email automatically, and cost the same next quarter as it does today. PipeBase does all three — $99/month flat, unlimited users, with calling, SMS, sequences, and e-signatures built in rather than bolted on.

Everything a small sales team runs on

All included at every price. No feature tiers, no “available on Professional,” no add-on catalog.

Visual pipeline

Drag-and-drop deals through stages you define. Know exactly what’s closing this month at a glance.

Built-in calling

Click to call from any contact. Calls log themselves, recordings and voicemail transcriptions attach automatically.

SMS that customers answer

Text from the same place you email and call. Small-business buyers respond to texts far faster than email.

Email + automated sequences

Two-way sync with open and click tracking, plus sequences that follow up automatically so no lead goes cold.

Contracts & e-signatures

Send quotes and contracts, collect legally binding signatures — without a separate DocuSign subscription.

Reports without a consultant

Pipeline value, win rates, and forecasts out of the box. No report builder certification required.

What a 5-person business actually pays

The typical “affordable” stack for a five-person sales team: HubSpot Starter at $75/month for five seats, a dialer like Kixie or JustCall at $125–$250/month, a texting tool at ~$50/month, and DocuSign at ~$125/month for five users. That’s $375–$500 every month — $4,500–$6,000 a year — and the moment you need email sequences, HubSpot alone jumps to $90 per seat plus a $1,500 onboarding fee.

PipeBase replaces that entire stack for $99/month — $1,188/year. Same pipeline, same calling, same texting, same e-signatures, one login, one bill, and hiring rep number six changes nothing.

Compare specific tools on our comparison pages or see the full CRM pricing comparison.

Small business CRM: common questions

What is the best CRM for a small business?
The best small business CRM is the one your team actually uses: quick to set up, priced predictably, and complete enough that you don’t need four other subscriptions. PipeBase covers pipeline, email, calling, SMS, sequences, contracts, and reporting at $99/month flat with unlimited users; most teams are fully running in under two hours.
How much does a CRM cost for a small business?
Per-seat CRMs run $12–$15/user/month at entry tiers and $28–$175/user/month for the tiers with real features — so a 5-person team typically pays $840–$5,400/year, plus add-ons for calling, texting, and e-signature. PipeBase costs $1,188/year flat ($99/month) for up to 40,000 records, with all of those features included and no per-user math.
What does a 5-person business actually pay for a CRM stack?
A typical “budget” stack: HubSpot Starter ($75/month for 5 seats) + a dialer ($125–$250/month) + a texting tool ($50/month) + DocuSign ($125/month for 5) — roughly $375–$500/month, or $4,500–$6,000/year. PipeBase replaces that stack for $99/month total: $1,188/year.
Do small businesses really need a CRM?
Once two or more people talk to customers, yes. Without one, follow-ups depend on memory, deal status lives in someone’s head, and every departure takes customer history with it. A CRM that logs calls, emails, and texts automatically turns that into a shared, searchable record.
What is the easiest CRM to set up?
Look for CRMs with no implementation project: import a CSV, invite the team, connect email, done. PipeBase averages under two hours from signup to a working pipeline with email, calling, and SMS live — there is no admin role, no consultant, and no onboarding fee.
Is PipeBase good for a growing small business?
That is exactly its design goal. Because pricing is flat, adding your 6th, 16th, or 60th employee costs nothing extra — pricing only scales when your database passes each 40,000-record block ($79/month per additional block). Every feature is included from day one, so there is no forced tier upgrade as you grow.

One tool. One bill. Whole team.

Everything your sales team needs at $99/month flat. Free for 14 days.